How We Help

We help retailers build great relationships with their customers by improving all aspects of the customer experience. We offer the tools that handle everything from phone support software to customer service analytics, social media to internal operations. It’s fast and flexible so retailers can easily adapt to the changing landscape of consumer expectations and scale when they grow.

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What is ecommerce customer service?

Ecommerce customer service (sometimes spelled e-commerce customers service) is a strategy for providing customer service to customers in online stores. When retailers invest in improving their eCommerce customer service, delivered via a call center, live chat, or other channels, they tend to be rewarded with more loyal customers, better conversion rates, and an advantage over their competitors.

Types of e-commerce

Business-to-business (B2B)
It is a business that sells its product or service to another business. Sometimes the buyer is the end-user, but often the buyer resells to the consumer.
Business-to-consumer (B2C)
It is the most common business model, anything you buy in an online store as a consumer. Thinks wardrobe, household supplies, entertainment there is done as part of a B2C transaction.
Consumer-to-consumer (C2C)
It is called an online marketplace — connects consumers to exchange goods and services and typically makes their money by charging transaction or listing fees.

We Offer Awesome Services

System Maintenance

Upon your website launch, our team will monitor you uptime and update your performance system as needed for a smooth operation.

SEO Driven Website

We help your website climb search engine rankings, gey quality leads, ad make your brand highly accessible to public with our SEO strategies.

Licensed Backend System

We provide you a lifeime license editing system with an easy guide on updating your website in the future with no coding knowledge necessary.

End-to-end Website Development Process

Let us take you through our complete corporate web design and development process, so you know what you'r paying for!

Consultation & Planning

Our team of expert will plan and craft a sitemap of your future website by gathering key data and information from you. We will make sure to get a clear understanding of your objectives to ensure relevant strategies are made to meet them.

Website Development

Our web design package includes customusable web page layout that fully responsive via desktop, tablet, and mobile, along with personalized features such as live chats and external link to WhatsApp and phone calls.

Launch & Maintenance

Your website is ready! We will migrate the complete web design to your official domain and handover the account to you. Our package includes a 3-mont complimentary maintenance service to help you ease into your new website and tackle any problem that may occur.

Yong Sheng Gift Shop

Corporate Website Design

Splendid Printing SDN.BHD

Corporate Website Design